About

Afzal Mohd Khan is a highly experienced SR. IT Support Engineer at Dell EMC with over 14 years of relevant experience in troubleshooting technology issues, installing and maintaining equipment and software, and providing remote troubleshooting services. He is an expert in identifying and resolving complex technical issues, and his ability to ask questions to pinpoint the problem is highly valued by his colleagues and clients. Afzal has a strong track record of helping new employees set up their workstations, maintaining and upgrading equipment as needed, and training new employees to use a company's software and apps. He has also worked with existing vendors to evaluate new technology and respond to ad hoc and urgent requests. Afzal's expertise extends beyond technical support to advising executives on the best technological solutions for an organization. He monitors the performance of a company's desktop infrastructure and provides suggestions to improve efficiency. He is also skilled at testing, installing, and setting up application programs on user workstations and testing network connections. In addition to his current role at Dell, Afzal has also worked as an IT Support Engineer at cpau.org.af and as a UI/Web Developer at DCH Ltd. In his previous role, he was responsible for project planning and implementation, web site design and development using Photoshop, HTML, Java Script, Visual Studio (.Net), and more. He has worked on several web-enabled online booking platforms for worldwide 1 to 5 star hotels and apartments. Afzal holds a Bachelor of Arts degree in Political Science and Government from Zakir Husain Delhi College. He is proficient in a wide range of technologies, including test, web, infra, and UI. He is a dedicated and highly skilled IT professional who is committed to delivering exceptional service to his clients.